Refund & Cancellation Policy

This Refund & Cancellation Policy applies to purchases of subscriptions and services from Vyzonek Technology Private Limited ("VYZonek", "we", "us", or "our") through vyzonek.com.

1. Subscriptions

Subscription fees are billed in advance on a recurring basis (monthly or annually, as selected). You can cancel your subscription at any time from your account settings or by emailing info@vyzonek.com.

2. Cancellation

• Cancellation takes effect at the end of your current billing cycle.
• You will retain access to paid features until the end of the period already paid for.
• We do not automatically charge after a confirmed cancellation.

3. Refunds

• Monthly subscriptions are generally non-refundable once the billing cycle has begun.
• For annual plans, you may request a pro-rata refund within 7 days of the initial purchase if the Services have not been substantially used.
• Refunds may be granted at our discretion in cases of duplicate charges, billing errors, or verified service failures attributable to us.

4. How to request a refund

Email info@vyzonek.com with your account email, transaction ID, and reason for the request. We aim to respond within 5 business days.

5. Processing time

Approved refunds are processed to the original payment method within 7–14 business days. Timelines may vary depending on your bank or payment provider.

6. Contact

Vyzonek Technology Private Limited
Email: info@vyzonek.com
Registered Office: 7/8, Patel Nagar West, New Delhi, Central Delhi 110008